Fixing White Noise Issues on Google Voice and OBi200

If you're experiencing white noise when making or receiving calls via Google Voice with your OBi200 device, this can be frustrating and detrimental to conversations. Fear not, as there are a few ways to troubleshoot and resolve this issue. In this article, we will explore the potential causes for this problem and suggest solutions to help you regain crystal-clear calls.

First and foremost, it is essential to ensure that your OBi200 device is running on the latest firmware. Outdated firmware can often contribute to bugs and performance issues. To update your OBi200 firmware, visit the OBiTALK dashboard and follow the instructions provided.

Secondly, your device's audio settings might be the culprit behind the white noise during your Google Voice calls. Try adjusting the TX (transmit) and RX (receive) volume levels in the OBi device settings. Keep tinkering with the values until you find the optimal audio levels that eliminate the white noise issue.

Another factor to consider is your internet connection. Slow or unstable connections can create latency and reduce the audio quality of your calls. If you think this might be the problem, perform a speed test, and consider upgrading your internet plan or changing service providers.

Alternatively, you could try disabling the echo and noise reduction features found in the voice service settings of your OBi device. These features can sometimes hinder the call quality, causing white noise and other undesirable effects.

Lastly, the issue may lie with your phone service provider. It's worth reaching out to their customer support team to see if they have any suggestions or solutions to eliminate the white noise during calls.

In conclusion, troubleshooting white noise on Google Voice calls with your OBi200 device requires patience. Start by updating your firmware, adjusting audio settings, and evaluating your internet connection. If all else fails, get in touch with your phone service provider for further assistance. By following these steps, you can work towards ensuring crystal-clear calls without any white noise interruptions.