top of page

Fixing White Noise on Skype: A Comprehensive Guide

Jan 23, 2024

Skype is an excellent tool for communication, but sometimes users encounter an annoying white noise during calls. It can be caused by a variety of reasons, such as microphone issues, audio settings, or internet connection. To fix this issue, follow these simple steps:

  1. Check your microphone: Ensure that your microphone is not blocked or covered by any physical barriers. If you're using an external microphone, try unplugging and plugging it back in. You can also test your microphone on a different device to see if the issue persists.

  2. Update Skype: Ensure that you have the latest version of Skype installed on your device. This can be done from the application's settings or through your device's app store.

  3. Adjust audio settings: Open Skype's settings and navigate to the 'Audio & Video' section. Here, you can adjust your microphone volume, speaker volume, and test audio .

  4. Disable background noise suppression: In the 'Audio & Video' settings, uncheck the box labeled 'Automatically adjust microphone settings'. This prevents Skype from attempting to suppress background noises, which could be a cause of the white noise.

  5. Check your internet connection: A slow or unstable internet connection can lead to audio issues during Skype calls. Ensure that you have a strong and stable connection by testing your speed and considering a wired connection if possible.

  6. Restart your device: Sometimes, simply restarting your device can fix audio issues, including white noise during Skype calls.

  7. Contact Skype support: If the issue persists, consider reaching out to Skype's support team for further assistance.

By following these steps, you can effectively troubleshoot and fix white noise issues during your Skype calls, ensuring clear and crisp communication with your friends, family, and colleagues.

bottom of page