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Troubleshooting Alexa When It Won't Play Brown Noise

Mar 14, 2024

Experiencing issues with playing brown noise on your Alexa device? You're not alone. Many users find themselves puzzled when they command their smart speakers to play brown noise, only to encounter silence or error messages. Let's go through the common reasons why Alexa might not be playing brown noise and the simple steps you can take to resolve this issue.

Check Your Subscription Status

Firstly, ensure you have an active subscription to a streaming service that offers brown noise tracks. Services like Amazon Music, Spotify, or Apple Music require a valid subscription for uninterrupted access to their vast libraries of sounds.

Verify Alexa's Internet Connection

Alexa devices require a stable internet connection. Check if your device is connected properly to your Wi-Fi network. You can do this by asking Alexa a simple question and seeing if she responds accurately.

Inspect the Command You're Using

Incorrect or misunderstood commands are often at the heart of the issue. Be specific when you're asking Alexa to play brown noise. You can say, "Alexa, play brown noise from [Your Streaming Service]" to avoid any confusion.

Install and Enable a Brown Noise Skill

Alexa's functionality can be enhanced with skills. Search for a brown noise skill in the Alexa app and enable it. Subsequently, launch the skill by saying, "Alexa, open brown noise".

Restart Your Alexa Device

Unplug your Alexa device from the power source, wait for a few seconds, then plug it back in. A simple restart can often fix temporary glitches that may prevent Alexa from functioning correctly.

Check for Software Updates

Keep your Alexa device updated. Check for any pending updates in the Alexa app and install them. An outdated device may have trouble following commands or accessing certain features.

Contact Customer Support

If all else fails, Amazon's customer support can provide help. They can troubleshoot issues that may be unique to your device or account.

Following these steps should have your Alexa device smoothly streaming brown noise in no time. Enjoy the calming and noise-masking benefits of brown noise for a sound sleep or focused work session. If you found this guide helpful, explore our website for more tips and tricks on getting the most out of your smart devices and sound therapy options.

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