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Troubleshooting Marley Speakers White Noise Issue When AUX Connected

Jan 23, 2024

Marley speakers are known for their exceptional audio quality and stylish designs. However, some users have reported experiencing white noise when using an auxiliary cable for connecting the speakers to a device. If you are one of those people, don't worry! This article discusses the most common causes of white noise when connecting to Marley speakers using an AUX cable, and provides the necessary steps to resolve this issue.

  1. Check the AUX cable: A damaged or faulty AUX cable can be a major cause of the white noise issue. Ensure that your cable is not bent, twisted, or frayed. Additionally, try using a different AUX cable to see if the issue persists.

  2. Inspect the AUX input: The AUX input on your Marley speaker or audio device may be loose or damaged. Carefully inspect the input and ensure that there are no visible defects. If you find any damage, consider getting it checked by a professional or replacing the speaker.

  3. Turn off nearby electronic devices: Electronic devices, especially those with wireless connections like Wi-Fi or Bluetooth, can cause interference with your Marley speaker’s audio output. Turn off any nearby electronic devices and check if the white noise issue is resolved.

  4. Adjust the volume levels: Sometimes, the audio source device may be sending a too-strong signal, causing white noise. In this case, lower the volume on your audio source device and increase the volume on your Marley speaker to find the optimal balance.

  5. Update firmware: Ensure that your Marley speaker's firmware is up-to-date. An outdated firmware may cause compatibility issues that result in white noise. Visit the Marley speaker's official website to find firmware updates and follow the installation process as recommended.

  6. Test other audio devices: Connect your Marley speaker to a different audio source using the AUX cable and see if the issue remains. This can help you determine whether the problem lies with your Marley speaker or the audio source device.

  7. Contact customer support: If all else fails, contact Marley customer support for assistance. They may be able to provide more specific troubleshooting tips or help you with warranty information if your speaker is eligible for replacement or repair.

In conclusion, diagnosing and solving the Marley speaker white noise issue when using an AUX cable can often be accomplished by following the troubleshooting steps lined out in this article. Remember to inspect cables, inputs, volume levels, and firmware, and be prepared to contact customer support if necessary to enjoy optimal audio quality from your Marley speaker.

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