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Troubleshooting White Noise When Streaming PS4: Top Tips & Solutions

Jan 23, 2024

The PS4 has become a staple in many homes worldwide as a gaming and entertainment hub. However, a common issue faced by users is the presence of white noise when streaming on their PS4. In this article, we'll guide you through the possible causes of this problem and provide tips and tricks to help you eliminate that pesky white noise.

  1. Check your microphone and headset settings
    Firstly, make sure the issue is not with your headset or microphone. Check whether the white noise occurs only when your headset is plugged in or when you're using an external microphone. Ensure that all your audio settings on the PS4 are configured correctly and that your headset and mic are compatible with your PS4.

  2. Update your PS4 firmware
    In some cases, outdated PS4 firmware may cause audio issues, including white noise when streaming. Ensure that your PS4 is running on the latest firmware by navigating to the system software update under settings.

  3. Disable HDCP
    HDCP (High-bandwidth Digital Content Protection) is a protocol designed to protect digital content. However, it can sometimes cause audio and video issues when streaming on PS4. To disable HDCP, navigate to the system settings and uncheck 'Enable HDCP.' Note that disabling HDCP may limit your PS4's ability to stream certain content, but it may help you in eliminating white noise when streaming.

  4. Adjust audio output settings
    Sometimes, the culprit behind white noise may be due to incorrect audio output settings. Navigate to the settings menu and find 'Sound and Screen.' Adjust the audio output settings and try selecting different output options to see if it improves the situation.

  5. Test different HDMI cables and ports
    A faulty HDMI cable or port can also cause audio issues, including white noise. Check your HDMI cable for any damage and try streaming with a different cable. Additionally, try plugging your PS4 into a different HDMI port on your TV.

  6. Lower the mic volume
    At times, a high microphone volume can lead to white noise while streaming. Try lowering the microphone input volume on your PS4 [Settings > Devices > Audio Devices > Adjust Microphone Level] and see if it reduces the white noise.

  7. Reset your PS4
    If all else fails, consider performing a factory reset on your PS4. Keep in mind that this will erase all your settings and saved game data. Therefore, ensure you back up any important data before resorting to this option.

In conclusion, white noise when streaming on PS4 can be frustrating. However, by following the above tips and solutions, you should be able to pinpoint the issue and improve the audio quality of your streaming sessions. Happy gaming!

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